Home Care Packages that put you at the centre

Get quality care and keep living the independent life you love, with support from a trusted team with more than 40 years’ experience.

At AMCS, our vision is to provide seniors with the care needed to live a better quality of life in the comfort of your own home safely, for as long as possible.

Our team of experienced and skilled support care workers come from more than 120 countries of origin and wherever possible, are matched to your individual needs.  We provide genuine connection and ensure you get what you want out of life.

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What can my AMCS home care package include?

We tailor care and services to your individual needs and goals. Our in-home care services start with a visit from one of our experienced Care Advisors who come to the home and listen to your needs and then together, your plan the services you require.

From domestic help to transport, personal care and we ensure your needs are met. Our companionship services can also extend to taking you to activities that are special to you, such as a church visit, or a regular cultural or social group gathering.

We recognise that your health and wellbeing doesn’t stop at home. AMCS offers social groups and community programs that you can join.

Domestic Assistance

Cleaning, laundry and gardening

Transport

To shopping, banking and medical appointments

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Personal Care

Showering, dressing and meal preparation

Companionship

Outings and accompanied activities

Allied Health

Referrals to nursing care, physiotherapy and occupational therapy

What is the AMCS home care package difference?

Get quality care delivered by people who are truly passionate about working with seniors. Here’s just a few of the reasons why AMCS is the trusted choice.

More experienced team

With more than four decades of experience caring for seniors in Melbourne and Geelong, our support stands the test of time.

Community programs

Choose to join AMCS outings, community programs and social groups and stay connected with your community and interests.

Better quality care

Our professional team and support care workers are from 120+ countries, meaning you receive more tailored support to your individual needs and lifestyle.

Why our clients love AMCS in-home care

Hear what our valued clients have to say about the AMCS in-home care package difference.

How to get started with AMCS in-home care

Whether it’s for you or your loved one, it’s easy to get started with an AMCS home care package.

  1. Personalised visit: Our in-home care services start with a visit from one of our experienced Care Advisors who come to the home and listen to your needs.
  2. Individual care plan: Together, a Care Plan is formed taking into account your lifestyle, goals and cultural needs and what you want most out of life.
  3. Personal Care Match: You’ll be matched to a Support Worker with the same cultural background wherever possible and who can help best support your lifestyle goals. We have many clients who enjoy being able to speak their native language and share knowledge of their home country, cultures and traditions.
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What is a Home Care Package (HCP)?

A Home Care Package (HCP) is a program that is subsidised by the Australian Government. It is designed to support seniors who wish to live independently in their own home.

Government funded home care services covers a range of services which are then tailored by a Home Care Package provider such as AMCS, to meet an individuals’ particular needs.

To access an HCP, the Government will check eligibility and if the requirements are met, an assessment will take place to identify the home care needs and level of service.

To receive an HCP from the Australian government, an individual does not have to be an Australian citizen however to be eligible, their residency status must be either:

An Australian citizen,

A permanent resident of Australia, or

A New Zealand citizen holding a Special Category Visa (SCV)

Levels of Home Care Packages

When your Home Care Package has been approved by the Government, you will be advised what level you have been provided with.

Depending on the level, will depend on how long you will have to wait until your HCP becomes active. The wait times do change and we recommend you visit the My Aged Care website to find out the latest expected wait time.

At AMCS, we service all four levels and we have provided you an outline of what services they each cover, as follows:

A support worker is able to visit your home once per week for:

  • cooking and housekeeping
  • personal health support
  • shopping, transport and gardening

Government subsidy amount per year – approximately $10,200 a year.

A support worker is able to visit your home once per week for:

  • cooking and housekeeping
  • personal health support
  • shopping, transport and gardening

Government subsidy amount per year – approximately $18,000 a year.

A support worker is able to visit your home approximately 4-5 days per week for:

  • cooking and housekeeping
  • personal health support
  • shopping, transport and gardening

We make referrals to nursing services and allied health professionals who offer podiatry, physiotherapy, occupational therapy, dieticians and speech therapy.

Government subsidy amount per year – approximately $39,000 a year.

A support worker is able to visit your home approximately 5-6 times per week for:

  • cooking and housekeeping
  • personal health support
  • shopping, transport and gardening

We make referrals to nursing services and allied health professionals who offer podiatry, physiotherapy, occupational therapy, dieticians and speech therapy.

Government subsidy amount per year — approximately $59,000 a year.

Home Care Package FAQ’s

My Aged Care is part of the Australian Government. It was established to help you find and access the right government-funded aged care services.

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You will start with calling My Aged Care at 1800 200 422, ask for an interpreting service if you need one and explain to the agent what your needs are. After an easy registration of your personal details, contact details and needs, My Aged Care will organise an assessment appointment of your needs, at your home. An Assessor will decide if you can access the first level support (CHSP) or the Home Care Package (HCP) Program and once you’re assigned a referral code for services, you are able to choose a “preferred provider” to provide you with those services and that’s where we come in! Find out more.

my age care steps

For more information about My Aged Care, please click here.

If you have successfully met the requirements to be eligible for a Home Care Package, you will be referred for an assessment by My Aged Care. They usually meet in person and visit your home. It is during this visit that they decide which level of service you require.

A Home Care Package (HCP) is an allocation of funds from the government to help you or your loved one access affordable services to get some help at home. It can include:

  • Bathing, hygiene and grooming
  • Nursing
  • Podiatry, physiotherapy and other therapies (also known as Allied Health)
  • Meals and food preparation
  • Help with impairments or continence
  • Cleaning, laundry, and other chores
  • Home or garden maintenance
  • Transport
  • Aids to stay independent

Your Care Advisor manages your services and funds, ensuring that your personal needs are met. Our Care Advisors come from a range of professional backgrounds such as medical, nursing, social work and community development and have a lot of experience to ensure our client needs are met. The Care Advisor oversees the budget, your care plan reviews, referrals to other services e.g., nursing or allied health – as required. They assist in the day-to-day concerns of you or your loved one’s care and provide relevant advice to your enquiries.

Have more questions? Contact our friendly team