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Companionship Visits

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Visiting Programs
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We provide one-on-one social support visits that provide companionship and can also include help with shopping, bills, and accessing appointments.

To provide companionship to seniors, AMCS offers three different Volunteer Visiting Programs which all match older adults and volunteers with a shared cultural background, hobbies and interests:

Visiting Programs for Seniors

Aged Care Volunteer Visitor Scheme (ACVVS) Home Care

Fortnightly support for seniors on the waiting list or currently part of the Support at Home program, including companionship or some joined activities, phone or virtual contact, or email and mail exchange.

Aged Care Volunteer Visitor Scheme (ACVVS) Residential Care

Fortnightly support for seniors who live in an aged care facility, including companionship, some joined activities, phone and virtual contact, or email and mail exchange.

Individual Social Support (ISS)

Weekly one-on-one social support for clients, including companionship, activities like shopping, paying bills, attendance at appointments, or phone and virtual contact. You must be living at home, not receiving services through the Support at Home Program, and have a referral through My Aged Care.

The Aged Care Volunteer Visitors Scheme is funded by the Australian Government. The scheme provides aged care volunteer services through a volunteer visiting program, offering senior companion services and home visiting programs for elderly people to reduce loneliness.

Companionship Visits FAQs

Am I eligible to request a volunteer visitor?

Do you or your care recipient meet the following criteria?

  • 65 years old or above
  • Recieve services through the Support at Home program, or live in residential aged care or are registered with My Aged Care and have a Social Support Individual referral

If so, please fill in the registration form below. If you have any questions about your circumstances, please contact the AMCS Volunteer Coordinators on volunteer@amcservices.org.au or AMCS reception at (03) 9689 9170 and we will be happy to assist you.

Enquire Today

How do I become a volunteer visitor?

We always need more volunteers, especially those who can speak multiple languages. AMCS volunteers receive a comprehensive induction, regular training and ongoing support from Volunteer Coordinators. All of the above caters for clients’ needs, abilities and interest, and is free of charge.

To join our team of dedicated volunteers!

Learn More

Contact Our Friendly Team Today

Whatever support you are looking for, contact us today and our team will guide you, answer questions, and help you take the next step.

Complete the form below and one of our friendly team members will be in touch. Alternatively, call (03) 9689 9170

You might also be interested in…

Group Social Support

We provide opportunities for seniors to participate in culturally appropriate social interactions, make and maintain friendship.

Learn more

Respite Services for Carers

The AMCS Centre-based Respite Program gives carers a break to take care of their own health and wellbeing.

Learn more

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We pay our respect to Aboriginal and Torres Strait Islander cultures, and to Elders past, present and emerging. We acknowledge the stories, traditions, and living cultures of Aboriginal and Torres Strait Islander peoples on this land in which we live and work. Australian Multicultural Community Services acknowledges Traditional Owners of Country throughout Australia and recognises the continuing connection to lands, waters, and communities.