Information Referral and Support

The program provides support to understand and access the aged care service system, including My Aged Care (MAC). We provide personalised support to seniors, community groups, carers and other eligible people to access up-to-date home care and support services information.

Some support services include:

  • Initial care needs identification
  • Information on support services and My Aged Care
  • Help to understand and access assessments and approved support services
  • Advise to navigate the service system
  • Referrals
  • Client advocacy
  • Home care advisory services
  • Continence advisory services
  • Advisory services for diverse groups
  • Dementia advisory services
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Awards and Recognition