Community Organisations Support
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Multicultural Advisory Services
AMCS Multicultural Advisory Services
AMCS has extensive experience in working with and supporting culturally and linguistically diverse (CALD) Victorians. As part of our commitment for inclusivity, capability building and collaboration, we share our broad knowledge and expertise with CALD community leaders, government departments, service and health providers, small and emerging communities, and other relevant organisations. These services can be provided on a fee for service basis or free of charge.
AMCS Advisory Services Include:
Consultation on effective CALD community engagement opportunities
- One-to-one or focus-group consultations, and/or training workshops
- Help CALD organisations/community leaders etc. to identify barriers to community engagement
- Support organisations to identify their target audience, relevant CALD organisations/community groups, networks and links
- Support to create unique approaches to engagement, both in terms of channels and format.
Profiles of CALD communities, organisational structures, priority issues and current challenges
- Deliver one-to-one or focus-group consultations, and/or training workshops
- Tailored support to the target organisations to outline relevant CALD community groups and their leadership structures
- Advice on priority needs of interest to target organisation
- Advice on current issues and challenges for CALD communities of interest to target organisation
Effective ways to communicate with CALD communities
Provide CALD community leaders, government organisations and service providers one-to-one and focus-group consultations, and training workshops.
- Identifying culturally appropriate communication strategies
- Support links to appropriate accredited interpreters and translators
- Strategies to support respectful communication (i.e. who should be the main communicator, how to create trusted messengers)
Working with CALD communities and clients for appropriate and effective service responses
- Consult with the community groups/clients to document current service and information needs
- Develop co-design processes/workshops for designing of effective service responses
- Identify strategies to codesign effective service responses arising from the workshops
Cross-cultural training and awareness building
Provide CALD individual/community and service providers one-to-one or focus-group consultations, and/or training workshops.
- Assess training needs/gaps for the target organisation and staff
- Support to understand barriers for participants with culturally and linguistically diverse (CALD) backgrounds
- Cultural Competency and Cultural Safety training for appropriate staff/volunteers
- Advice on raising the profile of the target organisation’s service through tailored promotional approaches
Contact Us
To explore your project, and how our expertise can support you, your community or your organisation. Contact us today. In today’s society, cultural competency, cultural awareness and cultural safety must be baked into project development to reach our communities effectively.
