Support at Home Program

With over 40 years’ experience, we tailor our Support at Home program services to your individual needs and goals, so you can keep living the independent life you love in the comfort of your own home.

Enquire

Support at Home that puts you at the centre

Get quality care and keep living the independent life you love, with support from a trusted team with more than 40 years’ experience.

At AMCS, our vision is to provide seniors with the care needed to live a better quality of life in the comfort of your own home safely, for as long as possible.

Our team of experienced and skilled support care workers come from more than 50 countries of origin and wherever possible, are matched to your individual needs.  We provide genuine connection and ensure you get what you want out of life.

What supports are included in the AMCS Support at Home Program?

Domestic assistance

Cleaning, laundry and gardening.

Home modifications

Installation of safety rails or mobility aids.

Transport

To shopping, banking and medical appointments.

Personal care

Assistance with showering, dressing, and grooming.

Allied health

Physiotherapy, podiatry, and other therapeutic care.

Health & wellness checks

Full medical assessment & regular checks in the comfort of your own home.

Assistive technology

Tools for mobility, communication, and health monitoring.

Companionship visits

Home visits and accompanied activities.

Learn More

Group Social Support

Regular activities organised according to interests and abilities.

Learn More

Short-Term Pathways

Short-term pathways are part of the Support at Home program. They provide time-limited supports and extra funding to support independence, renablement and care needs.

Assistive Technology & Home Modifications

Provides funding for equipment and home modifications to support safer daily living.

Learn More

Restorative Care Pathway

Short-term allied health support to restore strength and mobility.

Learn More

End-of-Life Pathway

Additional services and funding for people with a life expectancy of three months or less.

Learn More

Social Support

Companionship Visits

We provide one-on-one social support visits that provide companionship and can also include help with shopping, bills, and accessing appointments.

Learn more

Group Social Support

We provide opportunities for seniors to participate in culturally appropriate social interactions, make and maintain friendship.

Learn more

Respite Services for Carers

The AMCS Centre-based Respite Program gives carers a break to take care of their own health and wellbeing.

Learn more

Funding Classifications

Under Support at Home, funding is organised into eight classifications based on care needs, each with an annual budget that is reviewed quarterly to ensure support continues to match changing care requirements.

 

Source: Funding classifications for Support at Home | Australian Government Department of Health, Disability and Ageing

Cost of Your Care

Support at Home clients receive a budget with their Support Plan, and will be assigned to one of eight care classifications. Each classification is linked to a quarterly budget and is made up of government funding and your contribution. Services Australia decides your contribution, based on your income and the services you use.

Services are grouped into three types of care. Each have different levels of government funding and the client contribution is as follows:

 

Clinical Supports – No client contribution

Services in the Clinical Supports category are fully funded by the government

Independence Services – Small client contribution

Services in the Independence Services category require a moderate contribution by the client.

Everyday Living Services – Higher cost

Services in the Everyday Living Services category require a higher contribution by the client. These services (like meals, cleaning, gardening) are not usually funded by the government at other life stages.

AMCS Support at Home Price List

View our Support at Home price list below for a clear overview of service costs and inclusions. AMCS is committed to transparent, easy-to-understand pricing for in-home aged care services, with no hidden fees. All rates reflect the total cost of delivering care, including administration and travel, in line with the Australian Government’s Support at Home program.

Scroll left / right to navigate table
Day Shift
8am –7pm
Evening Shift
7pm - Midnight
Night Shift
12am – 8am
Saturday Sunday Public Holiday
Specification Per hour Per hour Per hour Per hour Per hour Per hour
Clinical Supports
Nursing Care^ Registered nurse 1 hour or more service $180 $200 $250 $380 $400 $470
Up to 1 hour service $250 $280 $350 $400 $420 $490
Enrolled nurse 1 hour or more service $160 $180 $230 $345 $362 $425
Up to 1 hour service $225 $252 $322 $365 $382 $445
Allied health and other therapeutic services Occupational therapist 1 hour or more service $250
- - - - -
Up to 1 hour service $260 - - - - -
Physiotherapist 1 hour or more service $213 - - - - -
Up to 1 hour service $260 - - - - -
Podiatrist 1 hour or more service $207 - - - - -
Up to 1 hour service $220 - - - - -
Care Management Home Care Support Management $120 - - - - -
Day Shift
8am –7pm
Evening Shift
7pm - Midnight
Night Shift
12am – 8am
Saturday Sunday Public Holiday
Specification Per hour Per hour Per hour Per hour Per hour Per hour
Independance
Personal Care* Assistance with self care 2 hour minimum $104 $113 $119 $146 $184 $224
Less than 2 hours $135 $147 $154 $189 $239 $290
Sleepover A support worker stays overnight at your home, providing up to 2 hours of active care, with the rest of the time spent sleeping. Sleepover 10pm - 7am $462 $462 $462 $462 $462 $462
Additional active night shift (Sleepover) If overnight active care exceeds 2 hours this hourly rate is applicable - - $119 $146 $184 $224
24-hour care 8 hours of active care $939 $939 $939- $939 $939 $939
Social Support & Community Management Group social support $45 - - - - -
Individual social support 2 hour minimum $102 $111 $116 $143 $181 $222
Less than 2 hours $132 $144 $150 $185 $234 $284
Therapeutic services for independent living Osteopath 1 hour or more service $220 - - - - -
Up to 1 hour service $220 - - - - -
Remedial massage 1 hour or more service $195 - - - - -
Up to 1 hour service $220 - - - - -
Respite Respite care 2 hour minimum $104 $113 $119 $146 $184 $224
Less than 2 hours $135 $147 $154 $189 $239 $290
Transport Direct transport (car and driver provided; fee based on trip time)*** 2 hour minimum $137 $146 $151 $178 $216 $254
Less than 2 hours $167 $179 $185 $220 $269 $319
Unassisted transport (e.g. Cabcharge) Cabcharge is not an AMCS preferred supplier; a 4% fee applies if you prefer to use it. - - - - - -
Assistive technology and home modifications Assistive technology Pricing is per quote, per job. Standard funding range is $500 - $15,000 - - - - - -
Home modifications Pricing is per quote, per job. Standard funding range is $500 - $15,000 - - - - - -
Day Shift
8am –7pm
Evening Shift
7pm - Midnight
Night Shift
12am – 8am
Saturday Sunday Public Holiday
Specification Per hour Per hour Per hour Per hour Per hour Per hour
Everyday Living
Domestic assistance* General house cleaning 2 hour minimum $102 $111 $116 $143 $181 $219
Less than 2 hours $132 $144 $150 $185 $234 $284
Shopping assistance Includes travel 2 hour minimum $137 $146 $151 $178 $216 $254
Less than 2 hours $167 $179 $185 $220 $269 $319
Home maintenance and repairs Gardening $104 - - - - -
Assistance with home maintenance and repairs $120 - - - - -
Meals Meal preparation assistance 2 hour minimum $102 $111 $116 $143 $181 $219
Less than 2 hours $132 $144 $150 $185 $234 $284
Meal delivery - main Per meal $17 - - - - -

^ Nursing minimum service length – 30 mins
* Domestic Assistance & Personal Care – 1 hour minimum is required
** Cancellation fees at full cost apply if notice of cancellation is given less than 48 hours
*** Direct transport – one-way: Travel from home to another location (e.g. doctor or shop), with no return trip included.

All services are charged in 15-minute increments. This means you are only charged for the time you receive support, rounded up to the nearest 15 minutes. E.g. If a service takes 1 hour and 40 minutes, you will be charged for 1 hour and 45 minutes.

Price list above is effective 1 March 2026. Version 20260301

AMCS Common Pricing

The table below shows the prices most commonly charged for our services between March 2026 and April 2026. Where a service was not delivered during this period, no price is listed. The figures are based on Support at Home pricing and subcontractor rates. These common pricing figures are reviewed and updated every two months.

Scroll left / right to navigate table
Day Shift
8am –7pm
Evening Shift
7pm - Midnight
Night Shift
12am – 8am
Saturday Sunday Public Holiday
Specification Per hour Per hour Per hour Per hour Per hour Per hour
Clinical Supports - Common Pricing
Nursing Care^ Registered nurse Up to 1 hour service $250 $280 $350 $400 $420 $490
Nurse Practitioner (RN) 1 hour or more service $190 $210 $260 $390 $410 $480
Enrolled Nurse Up to 1 hour service $225 $252 $322 $365 $382 $445
Allied health and other therapeutic services Dietitian or nutritionist 1 hour or more service $202
- - - - -
Exercise Physiologist 1 hour or more service $245 - - - - -
Exercise physiologist (Group) Hour $82
Physiotherapist 1 hour or more service $213 - - - - -
Occupational therapist 1 hour or more service $250 - - - - -
Podiatrist 1 hour or more service $207 - - - - -
Speech Pathologist 1 hour or more $260
- - - - -
Care Management Home Care Support Management Hour $120 - - - - -
Restorative care management Hour $120 - - - - -
Day Shift
8am –7pm
Evening Shift
7pm - Midnight
Night Shift
12am – 8am
Saturday Sunday Public Holiday
Specification Per hour Per hour Per hour Per hour Per hour Per hour
Independance - Common Pricing
Personal Care* Assistance with self care 2 hour minimum $104 $113 $119 $146 $184 $224
Social Support & Community Management Group social support Hour $45 - - - - -
Individual social support 2 hour minimum $102 $111 $116 - $181 $222
Expenses to maintain personal affairs $** $** $** $** $** $**
Therapeutic services for independent living Acupuncturist Up to 1 hour service $260 - - - - -
Chiropractor 1 hour or more $130 - - - - -
Diversional therapist 1 hour or more service $200 - - - - -
Remedial massage 1 hour or more service $195 - - - - -
Osteopath Up to 1 hour service $220 - - - - -
Remedial massage 1 hour or more service $195 - - - - -
Respite Flexible Respite 2 hour minimum $104 $113 $119 $146 $184 $224
Community and centre based respite Hour $45 - - - - -
Transport Direct transport (car and driver provided; fee based on trip time)*** 2 hour minimum $137 $146 $151 $178 $216 $254
Unassisted / Indirect transport (e.g. Cabcharge) - $34 $37 $45 $54 $64 -
Day Shift
8am –7pm
Evening Shift
7pm - Midnight
Night Shift
12am – 8am
Saturday Sunday Public Holiday
Specification Per hour Per hour Per hour Per hour Per hour Per hour
Everyday Living - Common Pricing
Domestic assistance* General house cleaning 2 hour minimum $102 $111 $116 $143 $181 $219
Shopping assistance Includes travel 2 hour minimum $137 $146 $151 $178 $216 $254
Home maintenance and repairs Gardening Hour $104 - - - - -
Assistance with home maintenance and repairs Hour $120 - - - - -
Expenses for home maintenance repairs $** $** $** $** $** $**
Meals Meal preparation assistance 2 hour minimum $102 $111 $116 $143 $181 $219
Meal delivery - main Per meal $17 - - - - -

^ Nursing minimum service length – 30 mins
* Domestic Assistance & Personal Care – 1 hour minimum is required
** Cancellation fees at full cost apply if notice of cancellation is given less than 48 hours
*** Direct transport – one-way: Travel from home to another location (e.g. doctor or shop), with no return trip included.

$** Common pricing is not available for some services where costs vary significantly depending on individual needs and location.

How to apply for the Support at Home Program

Follow these three steps and once you have a Support Plan assigned by My Aged Care, our friendly team at AMCS will work with you to provide the personalised services that you need.

Step 1: Register

Call My Aged Care on 1800 200 422 or visit their website to register.

Register now

Step 2: Assessment

An Aged Care Assessor from My Aged Care will meet with you. They will talk with you about your health, home and daily needs.

Step 3: Support Plan

Together, you and the assessor will make a Support Plan. This plan shows the services that can help you stay safe, healthy and independent in your own home.

Discover “Your Care Portal”

As a Support at Home client, receive access to our innovative digital client portal, ensuring you’re always current with the Support Worker schedule for you, or your loved one.

Service Schedule

Check appointment time and details about your Support Worker

Reminder Notifications

Receive reminders in advance of your Support Worker’s visit

Support at Home Budget

View your Support at Home fund balance

Monthly Client Statement

Keep track of your services and expenses

What is the AMCS difference?

Get quality care delivered by people who are truly passionate about working with seniors. Here’s just a few of the reasons why AMCS is the trusted choice.

More experienced team

With more than four decades of experience caring for seniors in Melbourne and Geelong, our support stands the test of time.

Community programs

Choose to join AMCS outings, community programs and social groups and stay connected with your community and interests.

Multicultural tailored care

Our professional team and support care workers are from over 50 countries, meaning you receive more tailored support to your individual needs and lifestyle.

Support at Home FAQs

How do I apply for the Support at Home Program?

My Aged Care is part of the Australian Government. It was established to help you find and access the right government-funded aged care services.

You can begin by calling My Aged Care at 1800 200 422, ask for an interpreting service if you need one, and explain to the agent what your needs are. After an easy registration of your personal details, contact details and needs, My Aged Care will organise an assessment appointment of your needs, at your home. An Assessor will decide if you can access the first level support (CHSP) or the Support at Home Program and once you’re assigned a referral code for services, you are able to choose a “preferred provider” to provide you with those services and that’s where we come in!

For more information about My Aged Care: https://www.myagedcare.gov.au/about-us

How do I know which funding level I am eligible for?

If you have successfully met the requirements to be eligible for Home Care, you will be referred for an assessment by My Aged Care. They usually meet in person and visit your home. It is during this visit that they decide which level of service you require.

What types of services are included in the Support at Home Program?

The program provides an allocation of funds from the government to help you or your loved one access affordable services to get some help at home. It can include:

  • Bathing, hygiene and grooming
  • Nursing
  • Podiatry, physiotherapy and other therapies (also known as Allied Health)
  • Meals and food preparation
  • Help with impairments or continence
  • Cleaning, laundry, and other chores
  • Home or garden maintenance
  • Transport
  • Aids to stay independent

Get started with quality Home Care today

Whether you’re simply researching, have been assigned funding, or are researching on behalf of a loved one, or are a friend or advocate, we’re here to help.

Complete the form below and one of our friendly team members will be in touch. Alternatively call 03 9689 9170 or email at SAHintake@amcservices.org.au

What our clients have to say

“AMCS is a very good company and they see that I have all I need. The service and my support worker are great. My Care Partner, Sofie, looks after me well. She rings me and asks how I am going. I am very happy.”

“My family and I find AMCS staff and carers friendly, reliable and trustworthy. I’ve always liked baking for my family because it brings everyone together. With my carers’ help, I can still cook for them. They are professionals and we are very grateful for their support and care. Special mention to Tabi, Tina P. and Dr Lara Jakica.”

“My Care Partner is an amazing girl that I can’t speak highly enough about. She makes me feel as if she is one of my grandkids. She works with all her heart, looking after me. She remembers my shopping when I forget anything. All thanks to you, Anthelia, and AMCS. All the support and services I have received from the package helped me to live independently and safely at home.”

You might also be interested in

Senior Support & Advice

Support to understand, access and navigate the aged care service system in Australia.

Find out more

Entry-level Home Care Support

Entry-level home care to keep you living independently at home

Find out more

Mirë se vini

مرحباً بك

Բարի գալուստ

স্বাগতম

Dobrodošli

Добре дојдовте!

歡迎

Don

Dobrodošli

خوش آمدید

YIN CUK CƆL

Welkom

خوش آمدید

Bula

Maligayang pagdating

Witamy