(03) 9689 9170
More experienced team
With more than four decades of experience caring for seniors in Melbourne and Geelong, our support stands the test of time.
Get quality care and keep living the independent life you love, with support from a trusted team with more than 40 years’ experience.
At AMCS, our vision is to provide seniors with the care needed to live a better quality of life in the comfort of your own home safely, for as long as possible.
Our team of experienced and skilled support care workers come from more than 58 countries of origin and wherever possible, are matched to your individual needs. We provide genuine connection and ensure you get what you want out of life.
Get startedWe tailor care and services to your individual needs and goals. Our in-home care services start with a visit from one of our experienced Care Advisors who come to the home and listen to your needs and then together, your plan the services you require.
From domestic help to transport, personal care and we ensure your needs are met. Our companionship services can also extend to taking you to activities that are special to you, such as a church visit, or a regular cultural or social group gathering.
We recognise that your health and wellbeing doesn’t stop at home. AMCS offers social groups and community programs that you can join.
Cleaning, laundry and gardening
To shopping, banking and medical appointments
Showering, dressing and meal preparation
Outings and accompanied activities
Referrals to nursing care, physiotherapy and occupational therapy
Get quality care delivered by people who are truly passionate about working with seniors. Here’s just a few of the reasons why AMCS is the trusted choice.
With more than four decades of experience caring for seniors in Melbourne and Geelong, our support stands the test of time.
Choose to join AMCS outings, community programs and social groups and stay connected with your community and interests.
Our professional team and support care workers are from 120+ countries, meaning you receive more tailored support to your individual needs and lifestyle.
Hear what our valued clients have to say about the AMCS in-home care package difference.
I joined AMCS because Sofie, now my Care Advisor, met and spoke with me and my wife, Eleni. Sofie was friendly and patient, taking the time to understand our needs and provided information and prices in a clear and honest manner. This gave us the confidence to choose AMCS. Eleni felt we would be a good match. Everyone is friendly, and AMCS support me to live at home.
I first joined AMCS two years ago. The staff speaks Italian, supports me in every way and takes a genuine interest in my life and hobbies.
I have arthritis and my eyesight is not good. My support worker is nice and we get along well. She keeps my house clean, changes the bedsheets and helps with transport. I do not know how I would survive without these services.
At 83, it’s a bit hard to do everything. The worst part is changing the bed sheets. I can’t lift the mattress. My support worker comes every fortnight. I can rely on her for general things and don’t even have to tell her what to do.
AMCS is a very good company and they see that I have all I need. The service and my support worker are great. My care advisor, Sofie, looks after me well. She rings me and asks how I am going. I am very happy.
My family and I find AMCS staff and carers friendly, reliable and trustworthy. I’ve always liked baking for my family because it brings everyone together. With my carers’ help, I can still cook for them. They are professionals and we are very grateful for their support and care. Special mention to Tabi, Tina P. and Dr Lara Jakica.
“I have been very happy with all the support workers that have come from AMCS to help me at my home. I have never had anyone who was not nice. My gardener, Andrew is a lovely man who works hard and calls me if he changes the days he works. Sofie has been wonderful, so understanding and easy to talk to. She helps me to stay in my home and meets all my needs. The coordinators are very helpful with changes to the service and the occupational therapist provided me with strategies. The changes have helped me to stay safe in my home. Everything I have said is true from my heart.”
“My care advisor is an amazing girl that I can’t speak highly enough about. She makes me feel as if she is one of my grandkids. She works with all her heart, looking after me. She remembers my shopping when I forget anything. She really supports me during this hard time, especially when I couldn’t see anyone else. She deserves my respect and love. All thanks to you, Anthelia, and AMCS. All the support and services I have received from the package helped me to live independently and safely at home.”
We are happy with the service we receive from AMCS as it is always of a high standard.
The two carers, Ewa and Natalia, who visit our home on a regular basis, are very good, efficient and friendly. We are happy with them.
We are also satisfied with, Faten, our care advisor. Whenever we call her, she always listens and everything is resolved promptly.
My husband initially joined AMCS after he came back from the hospital. The staff did whatever he asked and were accommodating. When the time came for me to have a Home Care Package, it wasn’t even a question on my preferred provider. Everybody is helpful, always responsive and I like the services very much. I love everything. AMCS not only looks after me, but also, they organise activities, outings and clubs.
Transferring to AMCS is one of the best decisions I ever had. They’re able to understand and respect my culture and communicate in my language. Whenever I need support from my case manager, she attends to it very promptly. She calls and checks on me regularly which makes me feel like I’m not alone anymore. AMCS is my family now.
Whether it’s for you or your loved one, it’s easy to get started with an AMCS home care package.
Alternatively,
Call: 03 9689 9170
Email: homecare@amcservices.org.au
A Home Care Package (HCP) is a program that is subsidised by the Australian Government. It is designed to support seniors who wish to live independently in their own home.
Government funded home care services covers a range of services which are then tailored by a Home Care Package provider such as AMCS, to meet an individuals’ particular needs.
To access an HCP, the Government will check eligibility and if the requirements are met, an assessment will take place to identify the home care needs and level of service.
To receive an HCP from the Australian government, an individual does not have to be an Australian citizen however to be eligible, their residency status must be either:
An Australian citizen,
A permanent resident of Australia, or
A New Zealand citizen holding a Special Category Visa (SCV)
When your Home Care Package has been approved by the Government, you will be advised what level you have been provided with.
Depending on the level, will depend on how long you will have to wait until your HCP becomes active. The wait times do change and we recommend you visit the My Aged Care website to find out the latest expected wait time.
At AMCS, we service all four levels and we have provided you an outline of what services they each cover, as follows:
A support worker is able to visit your home once per week for:
Government subsidy amount per year – approximately $10,200 a year.
A support worker is able to visit your home once per week for:
Government subsidy amount per year – approximately $18,000 a year.
A support worker is able to visit your home approximately 4-5 days per week for:
We make referrals to nursing services and allied health professionals who offer podiatry, physiotherapy, occupational therapy, dieticians and speech therapy.
Government subsidy amount per year – approximately $39,000 a year.
A support worker is able to visit your home approximately 5-6 times per week for:
We make referrals to nursing services and allied health professionals who offer podiatry, physiotherapy, occupational therapy, dieticians and speech therapy.
Government subsidy amount per year — approximately $59,000 a year.
My Aged Care is part of the Australian Government. It was established to help you find and access the right government-funded aged care services.
You will start with calling My Aged Care at 1800 200 422, ask for an interpreting service if you need one and explain to the agent what your needs are. After an easy registration of your personal details, contact details and needs, My Aged Care will organise an assessment appointment of your needs, at your home. An Assessor will decide if you can access the first level support (CHSP) or the Home Care Package (HCP) Program and once you’re assigned a referral code for services, you are able to choose a “preferred provider” to provide you with those services and that’s where we come in! Find out more.
For more information about My Aged Care, please click here.
If you have successfully met the requirements to be eligible for a Home Care Package, you will be referred for an assessment by My Aged Care. They usually meet in person and visit your home. It is during this visit that they decide which level of service you require.
A Home Care Package (HCP) is an allocation of funds from the government to help you or your loved one access affordable services to get some help at home. It can include:
Your Care Advisor manages your services and funds, ensuring that your personal needs are met. Our Care Advisors come from a range of professional backgrounds such as medical, nursing, social work and community development and have a lot of experience to ensure our client needs are met. The Care Advisor oversees the budget, your care plan reviews, referrals to other services e.g., nursing or allied health – as required. They assist in the day-to-day concerns of you or your loved one’s care and provide relevant advice to your enquiries.